Terms of service
OVERVIEW
Welcome to The Oga Label Atelier ! The terms “we”, “us” and “our” refer to The Oga Label Atelier . The Oga Label Atelier operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). The Oga Label Atelier is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
Oga Label Atelier provides handcrafted luxury leather goods produced using traditional techniques. These Terms govern your use of our website and services, whether you are browsing, purchasing locally within Nigeria, or ordering internationally.
SECTION 1 – ACCESS AND ACCOUNT
By using this website, you confirm that you are at least 18 years old or have legal parental or guardian consent. You agree to provide accurate, complete, and current information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.
SECTION 2 – OUR PRODUCTS
All products offered by Oga Label Atelier are handcrafted using traditional methods, including full hand stitching.
Due to the artisanal nature of our work:
- Variations in leather grain, texture, colour, and finish are natural
- Such variations are not defects but part of the character of handcrafted goods
Product images and descriptions are for reference only and may differ slightly from the final product.
SECTION 3 – ORDERS
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud or placed in violation of these Terms.
Bespoke and made-to-order items are produced specifically for the customer and, once production has commenced, cannot be cancelled.
Order confirmation does not constitute acceptance until payment is verified and production or fulfilment begins.
SECTION 4 – PRICES AND BILLING
Prices are displayed in the applicable currency and are subject to change without notice.
For Nigerian customers, prices may include or exclude applicable taxes as stated.
International customers are responsible for customs duties, import taxes, VAT, or other charges imposed by their local authorities.
You agree to provide current, complete, and accurate billing and payment information for all purchases.
SECTION 5 – SHIPPING AND DELIVERY
Nigeria
Delivery timelines are estimates and may vary by location and courier service. Risk of loss passes to the customer upon confirmed delivery.
International Orders
International shipping timelines are estimates and subject to customs clearance and courier processes. Oga Label Atelier is not responsible for delays caused by customs, courier services, or force majeure events.
Risk of loss transfers to the customer once the order is handed to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website—including designs, text, images, logos, trademarks, and product designs—is the exclusive property of Oga Label Atelier.
No content may be copied, reproduced, distributed, modified, or exploited without prior written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. You acknowledge that such tools are provided “as is” and “as available,” without warranties or guarantees.
Use of optional tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, or services available via our website may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials.
Accessing third-party links is done at your own discretion and risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
This website is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products. Shopify is not responsible for the products, services, or content provided by Oga Label Atelier.
SECTION 10 – PRIVACY POLICY
Your submission of personal information through the website is governed by our Privacy Policy. Please review our Privacy Policy to understand how your data is collected, used, and protected in compliance with Nigerian data protection laws and applicable international regulations.
SECTION 11 – FEEDBACK
Any feedback, comments, ideas, or suggestions submitted to us may be used by Oga Label Atelier without restriction, obligation, or compensation, unless otherwise agreed in writing.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the right to correct such errors and to cancel orders if necessary.
SECTION 13 – PROHIBITED USES
You are prohibited from using the website or its content:
- For any unlawful purpose
- To violate any applicable Nigerian or international laws
- To infringe upon intellectual property rights
- To transmit malicious code or interfere with website security
Violation may result in termination of access.
SECTION 14 – TERMINATION
We may terminate or suspend your access to the website at any time without notice if you violate these Terms. Obligations incurred prior to termination shall survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
Our services and products are provided “as is” and “as available,” without warranties of any kind, express or implied, except where prohibited by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Oga Label Atelier shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Oga Label Atelier from any claims or demands arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure by us to enforce any right or provision shall not constitute a waiver. These Terms constitute the entire agreement between you and Oga Label Atelier.
SECTION 20 – ASSIGNMENT
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights without restriction.
SECTION 22 – HEADINGS
Headings are included for convenience only and shall not affect the interpretation of these Terms.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting. Continued use of the website constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be directed to Oga Label Atelier through the contact details provided on our website. Our contact information is posted below:
THE OGA LABEL ATELIER LTD.
Theogalabel@outlook.com
15, James Daniel Street
08059377692