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What is The Oga Label Atelier?


The Oga Label Atelier is a premium leather goods brand rooted in traditional craftsmanship. We create handcrafted footwear and accessories using time-honored techniques, with every piece designed to be worn, lived in, and appreciated over time.

Where are your products made?


All Oga Label Atelier products are handcrafted in our atelier using traditional methods, including full hand-stitching.

Are your products handmade?


Yes. Every product is made using traditional techniques and hand stitching. This ensures durability, comfort, and individuality.

Why do some products look slightly different from others?


Natural variations in leather grain, colour, and texture are part of the character of handcrafted goods. No two pieces are ever exactly the same.

What materials do you use?


We use carefully selected leathers and materials chosen for durability, comfort, and how they age over time.

How do I place an order?


Orders can be placed directly through our website. Once payment is confirmed, your order enters processing or production.

Do you accept international orders?


Yes, we ship both within Nigeria and internationally.

Can I modify or cancel my order after placing it?

Ready-to-wear orders may be cancelled same working day as placing the order, after which it can't. Bespoke or made-to-order orders cannot be cancelled once production has started.

Do you offer bespoke or custom pieces?


Yes. We offer bespoke and made-to-order services on select products. Please contact us directly to discuss your request.

Are bespoke items refundable?


No. Bespoke and made-to-order items are final sale, except in cases of confirmed manufacturing defects.

How long does delivery take within Nigeria?


Lagos: 1–2 business days after dispatch

Other states: 2–3 business days after dispatch

How long does international shipping take?


International orders typically arrive within 2-5 business days after dispatch, depending on destination and customs clearance.

Do you ship internationally?


Yes, we ship worldwide.

Will I have to pay customs or import duties?


International customers are responsible for any customs duties, taxes, or import fees charged by their local authorities.

Do you accept returns?


Yes, returns are accepted on eligible ready-to-wear items only, subject to our Returns & Refund Policy.

What items cannot be returned?


Bespoke, customised, sale, and promotional items are non-returnable.

How do I request a return?


Please contact us within the stated return window with your order number and reason for return. Do not send items back without approval.

What if my item arrives damaged or defective?


Notify us within 48 hours of delivery with clear photos or videos. Once verified, we will offer a repair, replacement, or refund where applicable.

How should I care for my leather product?



We recommend avoiding prolonged exposure to water, direct sunlight, and harsh chemicals. Store items in a cool, dry place and use appropriate leather care products.


Can I use your images or designs?



All content and designs are the intellectual property of Oga Label Atelier and may not be used without written permission.


How can I contact Oga Label Atelier?



You can reach us through the official contact details listed on our website or via our designated customer support channels.


What are your customer support hours?



Response times may vary, but we aim to respond to all inquiries within 24–48 business hours.

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